Core exchange

Core exchange – is a determination of goods with hypothecation value (a generator, for example) that you need to pay. After you receive the core exchange, send us the part with a defect and indicate your bank account details. Goods’ hypothecation value will be transferred to this bank account.

Please note: the old spare parts are shipped to us at the customer's expence!

Please, make sure that there are no fluids in brake calipers, steering gear with servo drive and in steering wheel servo pump. Old parts must be in the original package and subject to recovery. Moreover, no cracks are admitted.

When you send the old spare parts that have a crack, the propeller shaft break or difference in amperage / power, compensation of the pledge can not be paid.

Postal address:

Autodoc GmbH (Retoure - Lager R)
Rhinstraße 132
12681 Berlin

E-Mail: [email protected]

Replaceable goods:
- Steering wheel servo pump
- Steering gear
- Starter
- Generator
- Brake caliper
- Drive shaft
- Nozzle
- High-pressure pump
- Battery

American Express
Bank Transfer

*Applies to selected products. This percentage may be omitted, increased or decreased after the time indicated in the upper right-hand corner. It does not refer to a price that was actually charged previously, see **

**The amount crossed out is not a price that was actually charged previously, but is calculated in real time on the basis of our lowest current purchase price. It may therefore increase or decrease on a daily basis.